Computer Lab FAQs

Remote Access to Computing Resources

The DPLA Labs in Music Hall, Ag Hall, and Ag Bulletin will remain open over the Spring Break 2020.  In addition, at least until in-person classes resume in April, Students will be able to connect remotely to lab computers from Windows and Mac computers at home, in order to be able to use the software that is installed at our labs which might not be available for Home use. As a student, you should have gotten an email with instructions.  If not, please contact

You MUST connect via GlobalProtect VPN (WiscVPN) first

See: for instructions and download.

See This page for details and troubleshooting.


Printing: When you are given a computer account at DPLA, You are also authorized to print to the laser printers and plotters. Your print job has to be paid for and released at the GoPrint Station near the Laser Printers in Ag Hall and Ag Bulletin, and in the center of the room in 109 Music Hall.  If you look at the printer status on a computer and it says the job is “Paused”, that means you do not have enough money in your account to print it.

Add $ to your WISCARD at
At the GoPrint release station, Click on your name, select the print job you want to release,  and click continue.
In the top right, you will see your remaining balance on your Wiscard, and if you have another purse to draw on, you can click on the Next Purse button.

If you have a problem with a print, if nothing came out of the printer, or due to a computer or printer error, please send an email to wth the date, printer, and name of the document, if you have it.  Refunds will go into a DPLA-Students Purse.

GoPrint Pricing
Black & White Printers 
8.5” x 11”
$.03 per side ($0.06 for duplex)
11” x 17”
$.06 /per side
Full color printers (even if job is B&W)  
8.5” x 11”
$0.20 per side
11” x 17”
$0.40 per side

Drives and data storage:  You should not store anything on the local computers.  Data sets can be copied locally to speed processing, but should be moved to a more secure and accessible place when you are finished  You can use the University Box cloud storage or Google Drive, for instance, or your own USB drive.
GIS and other data sets.In order to avoid duplication of disk space, and provide for common access to large data sets, a read-only Data drive has been set up. This is  mapped automatically to your R: drive, and so can be added as a permanent connection in ArcCatalog, for instance.