The Madison Public Library is seeking a Civic Engagement Intern to perform entry-level professional work in the areas of planning and civic engagement. The Library Civic Engagement Intern will take a leading role in exploring the “virtual city hall” concept. The intern will deliver a plan to enable remote participation in city government meetings, as well as deliver city services at Madison Public Library locations. The intern will work under the direct supervision of the Library Planner.
Hours: Approximately 32 hours per week over 10 weeks, starting on or around May 26, 2020. Work is generally performed during a weekday schedule with some evenings and weekends required.
Applicants are required to submit a cover letter and resume as part of the application process. Any applicant who fails to submit these will be eliminated from consideration.
Graduate-level students are encouraged to apply.
This position is funded by the Rosemary Lee Civic Engagement Fund with additional support from Ellen Lee.
Examples of Duties and Responsibilities
- Planning for innovative service delivery models.
- Coordination with City of Madison and Madison Public Library staff.
- Researching legal and technical requirements for remote municipal service delivery.
- Assessing community interest and determining the level of need for remote services.
- Collecting and analyzing data from various sources.
- Crafting a plan for and presenting the “virtual city hall” concept.
- Performing related work as required.
Current enrollment in a college or university pursuing a graduate or undergraduate degree in library studies, urban and regional planning, public administration, or a related field.
The City of Madison strives to provide exceptional customer service to all its residents and visitors. Therefore, successful candidates will have demonstrated ability to:
- Work effectively with library staff and multicultural community members.
- Communicate effectively in person, in print, and online.
- Develop and maintain effective working relationships with diverse coworkers and consider different viewpoints.
- Research legal and technical requirements of remote service delivery.
- Problem solve and apply logic.
- Exercise judgment and discretion in completing assigned tasks.
- Learn new technical skills.
- Maintain adequate attendance.
A driver’s license is not required, although this position requires the ability to travel to Madison Public Library locations and the Library Support Center.
Work is primarily sedentary in nature and usually performed in an office environment. It requires the ability to lift materials or stand for long periods for some parts of the work.